A technology that supports your business success by delivering exceptional employee and customer experiences.

In today’s modern world of technology, a UCaaS (Unified Communications as a Service) partner can leverage the benefits of the cloud to help with faster mobile communication, smarter more effective communications and remote workflow productivity.

Industry Statistic by Gartner Report 2018 that by 2021, 90% of IT leaders will not purchase new premises-based UC hardware, up from 50% today.

UCaaS goes beyond the traditional on-premise PBX, combining voice, team messaging, collaboration, video conferencing, online meetings and contact center capabilities. Removing the limits of the traditional desk phone, UCaaS is available across multiple devices allowing your workforce to build relationships, share knowledge and work however they want, wherever they want – globally.

Multiple Device Support:

  • Smartphones
  • Tablets
  • Computers
  • Desk Phones
  • Your device, your choice

UCaaS provides scalable solutions built on secure and reliable cloud platforms making it easy to administer across locations from a single platform. With flexible solutions within an open platform, you are able to integrate with leading business applications including Salesforce, Google, MS Office 365, Oracle and others. For your unique needs, the ability to embed workflow applications for increased productivity and personalized customer engagement.

Resource Benefits:

  • Free up IT resources to focus on your core business
  • Access all communication data through one system, utilizing real-time analytics
  • Limit upgrade disruptions for new deployments and office moves
  • Reduce overall communication costs
  • Partner engineers and operation teams for best practices deployment customized to your organization

Sound leverages their expertise in working with your team to discover and document your immediate and long-term business needs and goals. By understanding your challenges, we are able to provide the best solutions with the matched partners for your business success. Through our research channel we are able to search and compare across multiple providers in many verticals, review a checklist of their core functionalities and specialties side by side between vendors, allowing you to assess the strengths of each at a glance. Rather than spending your time researching, testing and discovering the latest in technology we can act as your trusted advisor shortening the process while tailoring it to your specific business.

Contact Sound today to learn more about UCaaS