Because of the strong response, Sound Incorporated hosted the Unified Communications (UC) Lunch & Learn at the Holiday Inn Select in Naperville.

Over 20 attendees came to listen to the guest speaker, Spe Dravillas from Mitel. He explained how bringing your cell phone, desk phone, vmail(s), email, messaging and faxes into a single tool that you control, can make you and your employees more efficient and responsive to your clients needs.

Excellent questions from the group tailored the presentation to fit the specific needs of those attending. Feedback on the Lunch & Learn was very positive in regards to the content and technical level of the presentation. Many attendees thought that UC is a productivity tool that would have a place in their organization.

WATCH OUR WEB SITE FOR MORE LUNCH & LEARN SESSIONS! www.soundinc.com

If UC is something you are consider for your organization, contact your Account Executive or Bob Kintz (rkintz@soundinc.com), Director of Sales, at 630-369-2900.

Sound Incorporated Events – Mark Your Calendar

NEC – Next Generation Seminar

LEARN HOW:

NEC's products have evolved

• How you can migrate your current NEC telephone system.
• New applications for ANY phone system. (Including VoIP, Mobility and more)

If you are a business owner, sales manager or in the IT/Telecom department and are interested in attending and learning more from the communication leaders, Please RSVP to Forest Smith 630-369-2900 or fsmith@soundinc.com.

How to Keep Your Customers in a Competitive Economy

What is your customer's impression of your organization when they call you?

• Increase your level of customer service.
• Increase your call completion rate.
• Understand how a Customer Support Center (Contact Center) can be one or more people
• (Administrative, Engineering...) that take calls from your customers.
• Understand staffing requirements during peak/slow periods for payroll maximization
• Integrating the phone system with your customer database.

If you are a business owner, customer service manager or in the IT/Telecom department and are interested in attending and learning more from an industry leader, Please RSVP to Forest Smith 630-369-2900 or fsmith@soundinc.com.